💛 Return policy – ​​easy & stress-free!

If an item does not quite meet your expectations, you can easily return it within 14 days of receipt . 😊

🔄 This is how the return works:

1️⃣ Write us a short email to hello@tilly-willy.com to register the return. ✉️
2️⃣ We will send you the return address. 📦
3️⃣ You send the item back – the return shipping costs are borne by the buyer (except in the case of defective or incorrectly delivered items). 🚚

✅ Conditions for return:

✔️ The item should be undamaged and in a re-saleable condition.
✔️ You can of course test the product – slight signs of wear are okay! 🛠️
✔️ Returns must be made within 14 days of receiving the item.

💰 Refund:

Once we have received and inspected the item, we will refund the purchase price to your original method of payment within 5 working days . 🏦

📩 Questions? We're happy to help - just send a message to hello@tilly-willy.com ! 💬